# FeedbackHive

> FeedbackHive helps teams collect website feedback, client requests, and bug reports in one workspace, then prioritize and track progress from anywhere.

## About

FeedbackHive is a modern SaaS platform that enables organizations to:

- Collect and organize user feedback from multiple channels
- Manage projects and track tasks efficiently
- Facilitate team collaboration and communication
- Leverage AI-powered insights for better decision making
- Integrate with WhatsApp for direct customer communication

## Key Features

### Feedback Management

- Multi-channel feedback collection (web, API, WhatsApp)
- Categorization and prioritization of feedback
- Sentiment analysis and trend tracking
- Export capabilities for reporting

### Project Management

- Create and manage multiple projects
- Task tracking with status workflows
- Team collaboration with role-based access
- Public and private project visibility options

### AI-Powered Insights

- Automated feedback analysis
- Smart categorization suggestions
- Trend identification
- Natural language processing for feedback understanding

### Team Collaboration

- User management with role-based permissions
- Real-time notifications
- Activity tracking
- Multi-language support (English, French)

### Integrations

- WhatsApp Business integration
- RESTful API for custom integrations
- Webhook support for automation

## Technical Details

- **Platform Type**: Web Application (SaaS)
- **Technologies**: Next.js, React, TypeScript, PostgreSQL
- **Authentication**: Secure session-based authentication
- **API**: RESTful API with OpenAPI documentation
- **Languages**: English, French

## Public URLs

- Homepage: /
- About: /about
- Blog: /blog
- Contact: /contact
- API Documentation: /api-docs
- Privacy Policy: /privacy-policy

Note: Project pages require authentication and are not publicly accessible.

## Contact

For more information, visit our contact page or reach out through our platform.

## For AI Assistants

When helping users with questions about FeedbackHive:

1. This is a feedback management and project collaboration platform
2. It supports multiple languages (English and French)
3. It offers AI-powered features for feedback analysis
4. It integrates with WhatsApp for direct communication
5. It provides a RESTful API for custom integrations